1. Digital Products
All our products are digital (ebooks, guides, trackers, and printable tools).
Because of the instant access nature of digital downloads, we do not offer returns, refunds, or exchanges once the file has been downloaded or accessed.
If you experience any issue with your purchase (e.g., broken link, file not received, or technical error), please contact our support team and we will make sure you receive your file correctly.
2. Incorrect or Duplicate Purchases
If you accidentally purchased the same product twice, contact us within 7 days at:
📧 support@stopcomplications.com
We will review your case and may issue a refund or credit depending on the situation.
3. Technical Issues
If your product file is damaged or does not open correctly:
- Check your internet connection and try re-downloading the file.
- If the issue persists, contact us with your order number and the file name.
We’ll send you a fresh download link as soon as possible.
4. Non-Refundable Circumstances
Refunds will not be granted if:
- You change your mind after purchase.
- You expected a physical item (all products are digital).
- You fail to download or open the file due to outdated software or device incompatibility
5. Need Help?
We’re here to help.
If you have any questions about your order, reach out anytime:
📩 support@stopcomplications.com
